Private.  Confidential.  Personalised.
HomeAboutServicesHow It WorksFAQsContact
Legal

Terms & Conditions

Last updated: 05 October 2026

1. Introduction

These Terms & Conditions govern your use of this website and the services offered by Priyanka Jhawar ("we", "us", "our"). By accessing this website or booking a consultation, you agree to these Terms.

2. Definitions

"Website" refers to this site operated by Priyanka Jhawar. "Services" refers to the free introductory consultation and any paid 1:1 sessions or programs offered. "Client" refers to any individual who books or attends a session.

3. Eligibility

You must be at least 18 years of age to book a consultation or use the Services. By booking, you confirm that the information you provide is accurate and that you have the legal capacity to enter into this agreement.

4. Nature of Services

The Services are intended to support personal growth, self-awareness and wellbeing. They are not medical, psychological or psychiatric treatment and do not constitute a diagnosis or therapy. Please read the Disclaimer carefully.

5. Booking

Booking a session is subject to availability. A booking is confirmed only after you receive written confirmation from us. We reserve the right to decline or reschedule bookings at our reasonable discretion.

6. Free Consultation

The free introductory consultation is offered at no cost to allow you to understand the approach. There is no obligation to purchase any paid service. Duration, format and availability are as communicated during booking.

7. Paid Services

Paid services, once confirmed, are subject to the pricing, scope and terms communicated to you in writing before payment. We reserve the right to modify offerings, pricing and terms for future bookings.

8. Pricing

Pricing for paid services is displayed on the relevant page or communicated in writing. All prices are in Indian Rupees (INR) unless explicitly stated otherwise.

9. Taxes

Taxes (including GST, where applicable) are indicated at the point of purchase. Where the business is not required to charge GST, this will be communicated clearly.

10. Payment

Payment for paid services is processed through a recognised Indian payment gateway. Payment confirms your booking. We do not store complete card or banking details on this website.

11. Payment Gateway

Your use of the payment gateway is governed by the gateway's own terms. We are not responsible for issues arising solely from the gateway's service, though we will assist you in resolving genuine payment issues where reasonably possible.

12. Client Responsibilities

You agree to provide accurate information, attend sessions at the agreed time, and engage respectfully. You remain responsible for your own decisions, actions and outcomes before, during and after sessions.

13. Session Conduct

We reserve the right to end or refuse a session if a client behaves inappropriately, abusively or in a way that disrupts the space. Where this happens, any fees paid may be handled in line with our refund policy.

14. Rescheduling

Rescheduling is subject to availability. Rescheduling windows and any fees are described in our Refund & Cancellation Policy.

15. Cancellation

Cancellation rules for paid services — including any applicable fees — are described in our Refund & Cancellation Policy. The free consultation does not involve any payment.

16. Refunds

Refund eligibility, request methods and timelines are described in our Refund & Cancellation Policy.

17. No Guarantee of Results

We do not guarantee any specific outcomes, results or transformations. Personal growth is a process that depends on many factors, including your own engagement, openness and circumstances.

18. Personal Growth Disclaimer

The Services are intended for personal growth, self-awareness and wellbeing. They are not a substitute for medical, psychological, psychiatric or other licensed professional care. Please read the full Disclaimer.

19. Medical Disclaimer

The Services do not constitute medical or healthcare treatment. Nothing on this website or in any session is intended to diagnose, treat, cure or prevent any medical condition.

20. Emergency Situations

The Services are not appropriate for emergency situations. If you are experiencing a medical or mental-health emergency, or believe you may be at risk of harming yourself or someone else, contact your local emergency service or an appropriately qualified professional immediately.

21. Confidentiality

We treat client information as confidential and handle it with care, subject to applicable law and necessary safety or legal exceptions described in our Privacy Policy.

22. Privacy

Our handling of personal information is described in our Privacy Policy.

23. Intellectual Property

All content on this website — including text, graphics, design and the Priyanka Jhawar brand — is the property of Priyanka Jhawar or her licensors and is protected by applicable intellectual-property laws. You may not copy, reproduce or distribute it without prior written permission.

24. Website Content

We endeavour to keep the information on this website accurate and up to date. However, we make no warranties as to its completeness or fitness for any particular purpose.

25. Third-party links

This website may contain links to third-party sites. We are not responsible for the content or practices of those sites.

26. Limitation of Liability

To the maximum extent permitted by law, we are not liable for any indirect, incidental, special or consequential damages arising out of or related to your use of the Services or this website.

27. Indemnification

You agree to indemnify and hold us harmless from any claims arising out of your breach of these Terms or your misuse of the Services.

28. Suspension / Termination

We reserve the right to suspend or terminate access to the Services at our reasonable discretion, including for breach of these Terms or inappropriate conduct.

29. Governing Law

These Terms are governed by the laws of India.

30. Dispute Resolution

We aim to resolve any concerns informally first — please contact us at bitz.priyanka@gmail.com. Where a dispute cannot be resolved informally, it shall be subject to the jurisdiction of the competent courts at Hoshangabad, Madhya Pradesh, India.

31. Changes to these Terms

We may update these Terms from time to time. The latest version will always be posted on this page with an updated "Last updated" date.

32. Contact Details

For any questions about these Terms, please contact:

Email: bitz.priyanka@gmail.com
Phone: +91 70006 92251 (Mon – Sat, 10:00 AM – 7:00 PM IST)
Address: Cement Road, Opposite to Punjab National Bank, Tilak Ward, Pipariya, Dist – Hoshangabad (M.P), Pin – 461775, India