We value your time and ours. Once a session is booked, the time is reserved specifically for you. Please review the following cancellation, rescheduling and refund terms before making a payment.
Clients may request rescheduling or cancellation of a paid session up to 24 hours before the scheduled session.
Cancellation or rescheduling requests must be sent by email to bitz.priyanka@gmail.com with your full name, booking reference, and the date and time of the session you wish to cancel or reschedule.
A cancellation or rescheduling request will only be considered confirmed once you receive a confirmation from us.
| Notice period | Outcome |
|---|---|
| Cancelled more than 24 hours before the session | Full refund OR one-time rescheduling, at the client's choice. |
| Cancelled less than 24 hours before the session | No refund. One-time rescheduling may be offered at Priyanka's discretion, subject to availability. |
| Client does not attend (no-show) | Session fee is forfeited and no refund is provided. |
If a client does not attend a paid session without prior notice, the session is considered a no-show.
No-show sessions are not eligible for a refund because the scheduled time has been reserved exclusively for the client.
We understand that genuine emergencies can happen. In exceptional circumstances, please contact us as soon as possible. Any alternative arrangement will be considered at Priyanka's discretion.
Cancellations made less than 24 hours before the scheduled session are considered late cancellations and are not eligible for a refund.
Where possible, Priyanka may offer a one-time rescheduling option depending on availability.
Clients may request one rescheduling of their session by providing at least 24 hours' notice before the original appointment.
Rescheduling is subject to availability.
A second rescheduling request may be treated as a cancellation and may not be eligible for a refund.
Any approved rescheduled session must be completed within 30 days of the original booking date.
Where a refund is approved, it will be processed to the original payment method used for the booking.
Please allow 5–7 business days for the refund to reflect in your account, depending on the payment provider or bank.
The ₹3,000 payment is for a 30-minute online 1:1 Healing & Transformation Session with Priyanka Jhawar.
Once the session has been completed, the session fee is non-refundable.
This service is intended for personal growth, self-awareness and emotional wellbeing. It is not a substitute for medical, psychological or psychiatric diagnosis or treatment.