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Privacy Policy

Privacy Policy

Last updated: 05 October 2026

1. Introduction

This Privacy Policy describes how Priyanka Jhawar ("we", "us", "our") collects, uses and protects information that you provide when using this website or our related services. By using this website, you agree to the practices described in this policy.

2. Information We Collect

We collect information that you voluntarily provide to us (such as your name, email, phone number and message when you submit a form or book a consultation) and limited technical information that is automatically collected when you visit this site (such as IP address, browser type and pages visited).

3. Information You Provide

When you submit an enquiry, book a consultation, sign up for an account, or otherwise contact us, you may provide personal information such as your name, email address, phone number and any other details you choose to share.

4. Contact / Form Information

Information submitted through our contact form is used solely to respond to your enquiry and to arrange any requested consultation. We do not sell or rent your personal information to third parties.

5. Booking Information

When you book a consultation, we collect the information needed to schedule and conduct the session. This may include your name, contact details, preferred date/time and a brief note of what you'd like to explore. Bookings are processed through TidyCal (tidycal.com) under their own terms and privacy practices.

6. Payment Information

For paid services, payment is processed by a third-party payment gateway (such as Razorpay). We do not store your complete card or banking details on this website. Please review the privacy policy of the relevant payment gateway for details on how your financial data is handled.

7. How We Use Information

We use the information we collect to:

  • Respond to your enquiries
  • Schedule and conduct consultations
  • Send you confirmations, reminders and post-session follow-ups
  • Process payments for paid services
  • Improve our website and services
  • Comply with applicable legal obligations

8. Legal Basis / Consent

We process your personal information on the basis of your consent (where you have provided it) and/or for the purpose of fulfilling our agreement with you. Where required by applicable Indian data-protection law, we will seek your explicit consent before processing sensitive personal data.

9. Cookies

This website may use cookies and similar technologies to remember your preferences, understand how visitors use the site, and improve the experience. You can control cookies through your browser settings.

10. Analytics

We may use third-party analytics tools (such as Google Analytics) to understand aggregate usage patterns. These tools typically do not identify you personally.

11. Third-party service providers

We may share limited information with trusted service providers who help us operate this website and deliver our services — for example, our hosting provider, payment gateway, scheduling tool (TidyCal) and email/communications tools. These providers are expected to handle your information with appropriate care.

12. Payment gateway processing

Payments are processed by an authorised Indian payment gateway. The payment gateway collects and processes your financial information under its own terms and privacy practices. We do not see or store your complete card or banking details.

13. Data retention

We retain personal information only for as long as needed to fulfil the purposes described in this policy and to comply with our legal obligations. You may request deletion of your information at any time, subject to legal retention requirements.

14. Data security

We use reasonable administrative, technical and physical safeguards to protect personal information against unauthorised access, loss or misuse. However, no method of transmission over the internet or electronic storage is completely secure.

15. Data sharing

We do not sell your personal information. We share information only as described in this policy or as required by law.

16. User rights

Subject to applicable law, you may have the right to access, correct, update or request deletion of your personal information. To exercise these rights, contact us using the details provided below.

17. Withdrawal of consent

Where you have provided consent, you may withdraw it at any time by contacting us. Withdrawal of consent does not affect the lawfulness of processing carried out before withdrawal.

18. Children's privacy

This website and our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children.

19. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. The latest version will always be posted on this page with an updated "Last updated" date.

20. Contact information

For any questions about this Privacy Policy or how your information is handled, please contact us at:

Email: bitz.priyanka@gmail.com
Phone: +91 70006 92251 (Mon – Sat, 10:00 AM – 7:00 PM IST)
Address: Cement Road, Opposite to Punjab National Bank, Tilak Ward, Pipariya, Dist – Hoshangabad (M.P), Pin – 461775, India

21. Grievance / contact mechanism

If you have a concern or complaint about how your personal information has been handled, please write to us at bitz.priyanka@gmail.com with the subject line "Privacy Complaint". We will acknowledge and respond to your concern within a reasonable timeframe.